Articles
Starting with Chrome 52, Chrome will display a "Not secure" badge in the address bar for the...
DMARC recordsDMARC (Domain-based Message Authentication, Reporting, and Conformance) is a DNS record that is...
Disable PagespeedOn our shared servers, we have pagespeed module enabled in nginx (the front web server). This...
Email Provider Message SizesMost mail servers limit the message size -- the size of the entire message including all...
GeoTrust CARapidSSL CA sha-1-----BEGIN...
How can I find my IP?How can I find my IP address? You can find your IP address by going to...
How to find control panel or services infoTo view your control panel and service info, please do the following: Login to the client area...
How to upload / create your site.Creating your site How you create your site depends on what you want to do with it. You...
Login Issues Maia / Mailstrainer / Mail guardYou may have received an email from "maia / mailstrainer" regarding a login or mail deliver /...
My Account is suspended?If your sites are showing a page saying it is suspended or under maintenance, it may have been...
Register or transfer a domain with usThe first step to your Internet / web site is to register a domain with the Internet. ...
Renewing a Domain With UsDomains need to be renewed with the registrar system or they will be marked as expired and then...
Restoring from backupsDue to a backup systems change, effective October 2014, restoring of files from the control panel...
SMTP Authentication via ScriptsUsing SMTP authentication for your scripts, like you would with a mail client, is important for...
SPF recordsSPF (Sender Policy Framework) is a DNS record that holds what mail servers are allowed for...
Setup, Using, and Disabling of Two Factor AuthenticationTwo factor authentication helps to secure your account in the event that your password is...
Site shows as Insecure when SSL / TLS used?If your browser is showing an "insecure" or "not secured" or similar alert on your site, you need...
Standard Mail SettingsMail Server Info: Login: Is your full email address (example@example.com) Incoming mail...
Thunderbird 78+ TLS Connection ErrorsThunderbird 78+ requires TLS 1.2 by default. Most of our mail servers support this out of the...
Using multiple devices to check emailIf you would like to check mail on our servers with a mail client (outlook thunderbird, etc) as...
What is an SSL certificate?An SSL certificate encrypts data that is sent between the server and you, your computer, your...