Knowledgebase

Categories

Most Popular Articles

  •   Recommended Wordpress Plugins
    The following plugins are recommended for Wordpress: Wordfence - https://wordpress.org/plugins/wordfence/ Firewall for Wordpress, blocks excessive hits, brute force attacks on login pages, and other features. W3 Total Cache -…
  •   Block Sender
    Login to the spamexperts interface -- this is done either via the control panel, the client area, or directly depending on your service with us Go to Incoming Protection Settings -> Sender Block list Click "Add sender" Enter the address in the…
  •   How to update Credit Card Info
    To update your credit card information on file for automatic invoice payments, please do the following: Login to your client area -- https://clients.cooini.com/ Go to the Billing menu -> Manage Credit Card Enter the new card info via the "Enter new…
  •   Can not send mail from mail client (outlook, Mail, thunderbird, etc)
    If you can not send mail from your regular mail client (outlook, Mail, thunderbird, etc), your ISP (comcast, att, BT, etc) may be blocking port 25 for mail sending (SMTP) unless it goes to their server or major mail servers (gmail, yahoo, hotmail,…
  •   Cancelling A Domain
    Domains can not be cancelled in the sense that a hosting account is. The reason is, unless there is an action by the registry, a domain is valid until it expires . As such, turning off any auto-renew options for the domain and not renewing it will…