Restoring from backups
Due to a backup systems change, effective October 2014, restoring of files from the control panel has been removed. As such, if you need files or databases to be restored, please contact us and let us know which files and dates that you would like.
How can I find my IP?
How can I find my IP address? You can find your IP address by going to http://u2-web.com/whatismyip/
Renewing a Domain With Us
Domains need to be renewed with the registrar system or they will be marked as expired and then deleted after a redemption period. Domains expire so that the registrar system does not have to track domains that are no longer in use, which saves…
DMARC records
DMARC (Domain-based Message Authentication, Reporting, and Conformance) is a DNS record that is used for mail services to apply policies to mail and where to report how those policies have been applied. A simple DMARC record that covers most…
Disable Pagespeed
On our shared servers, we have pagespeed module enabled in nginx (the front web server). This module should improve page load speeds better then are already fast load speeds. However, if you ever want to disable pagespeed, just do the following:…
SPF records
SPF (Sender Policy Framework) is a DNS record that holds what mail servers are allowed for sending mail for a specific domain. This helps to ensure your domain is not spoofed by spammers. A general record for our services would be: v=spf1 a mx…
Chrome Site Not Secure Warning
Starting with Chrome 52, Chrome will display a "Not secure" badge in the address bar for the following cases: Site contains input fields Contact forms Search boxes Login forms User information forms Site is visited in incognito mode To resolve…
Site shows as Insecure when SSL / TLS used?
If your browser is showing an "insecure" or "not secured" or similar alert on your site, you need to enable SSL / TLS certificates so that https:// can be used to resolve that error / alert. Please see our other knowledgebase articles on how to do…