Cancelling A Domain
Domains can not be cancelled in the sense that a hosting account is. The reason is, unless there is an action by the registry, a domain is valid until it expires . As such, turning off any auto-renew options for the domain and not renewing it will…
What DNS servers should I use?
The DNS servers to use would be provided via welcome emails as well as via the control panel's domain info pages. Each domain may use different nameservers and so you will want to check there. If you can not find the info, please let us know and…
Can I register domains here, but host else where?
You can register domains with us and have the actual hosting else where. You would change the nameservers via the domains page in your account or you can change just the DNS records that you need via the control panel's DNS configuration page.
Transfer a domain away from us
Before transferring a domain away from us, you need the EPP code and unlocking of the domain's registrar lock. Please do the following to complete those: Login to the client area - https://clients.cooini.com Go to Domains --> My Domains Find the…
What is domain propagation?
Domain Propagation:When a visitor types your domain name into their Web browser, their request is referred to a nameserver that indicates the physical location (the IP address) of your domain on the Internet. When your site location changes to a…
eNom Abuse Notices
If you receive a notice from "ENOM abuse Department", it may be a phishing / scam attempt and you should check the message. Any notices from us will contain either our name or our generic domain name. Key items to look for in the message are: The…
Register or transfer a domain with us
The first step to your Internet / web site is to register a domain with the Internet. Registering a domain makes sure that no one else can use your domain for their site. It also tells computers on the internet where services for the domain are…
Renewing a Domain With Us
Domains need to be renewed with the registrar system or they will be marked as expired and then deleted after a redemption period. Domains expire so that the registrar system does not have to track domains that are no longer in use, which saves…
Auto Renewal Of Domains - Enable / Disable
To enable auto-renewal of domains, please do the following: Login to your account with us Go to Domains -> My Domains -> Click "Manage Domain" for the domain Click the Auto renewal tab Click "Enable Auto renew" button NOTE: Auto renewal requires a…
Check Domain Transfer Status
To check the status of a domain transfer, please do the following: Login to your account Go to Domaisn -> My Domains Statuses of Transfers will be shown under the "Pending Domain Transfers" section of the domains page. Status Definitions Transfer…
